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Outvio – Shipping & Returns for WooCommerce

Descripcion

Outvio, the fulfilment tool that also does marketing and branding:
Every online shop does fulfilment, but more than 90% of them do not take advantage of the post-sales flow to strengthen their brand, advance shopping experience, increase loyal customer rates and grow sales.

Have an advantage over 90% of your competitors:
Each month millions of EUR worth of eCommerce orders are being delivered through Outvio. This is because using the post-sales flow for marketing and branding means having an advantage over most of your competitors.

FULFILMENT

  • One-click integration with any courier
  • Multi-channel order synchronisation
  • Automated shipping rules
  • Paperless picking and packing
  • Barcode-scanner-mode for error-free fulfilment
  • One-click and automated shipping label printing
  • Self-service returns

BRAND LOYALTY

  • Customizable tracking with your own branding and live map of shipment location
  • Customizable notification emails with your own branding
  • Customizable returns portal with your own branding, based on your return rules

MARKETING

  • Use fulfilment notification emails to market sale events, new products, etc
  • Use the shipment tracking page to display promotional banners
  • Ask reviews from the right customers

CUSTOMER SUPPORT

  • Automate repetitive customer support notifications
  • Free up customer support time with 100% automated returns
  • Communicate with all couriers from a single place
  • Centralise all fulfilment data for efficient customer support

ANALYTICS

  • Sales analytics
  • Shipping analytics
  • Returns analytics
  • Business analytics

COURIER INTEGRATIONS

All leading courier integrations across Europe:

  • UPS
  • DHL
  • FedEx
  • DPD
  • Correos
  • GLS
  • Deutsche Post
  • Omniva
    …and others

CMS INTEGRATIONS

Most popular CMS integrations:

  • Shopify
  • WooCommerce
  • PrestaShop
  • Magento
  • Amazon
  • Ebay
  • Etsy
  • Wix
  • Squarespace
    …and others

THIRD PARTY INTEGRATIONS

We listen to our customers and will continue adding other tools that our customers love:

  • Zendesk
  • Salesforce
  • 3PL solutions
    …and others

Screenshots

  • From printing labels to fulfilment automation
  • Optimise and automate your customer support
  • Promote and upsell your brand with a customizable tracking page
  • Automate incident monitoring and resolution
  • Fully customizable self-service return portal
  • Eye-opening analytics with complete insight to sales, shipping and returns

FAQ

Can I use my own rates?

Yes, you can add your own rates with your own couriers.

I have complex system to pick necessary shipping methods, is it possible to somehow do this in Outvio?

Of course, with Shipping Rules you can create your own custom shipping flow where you can make your own rules on exactly how do you wish your orders to be fulfilled & shipped.

I have a lot of orders that I need to process, do I need to go through them one by one?

Of course not, with Bulk Shipping you can print all of your shipping labels with just 1 click.

My customers are contacting me on shipping delays…

That’s why you want to be proactive and keep your customers informed in case there is a delay – luckily, our AI monitors every single shipment and will warn you when there might be an unexpected delay for any of your orders so you can take necessary actions. And yes, you can also automate this & send an automatic email to your customers as well.

Is it possible to create labels for customer returns?

Not only is it possible but it is fully automated so that even you don’t have to take any actions. With Outvio, you can offer your customers custom branded returns portal where they can submit a return themselves & ship the order back to you themselves. You can also customize return rules how & in what cases are your customers eligible for a return.

Reviews

There are no reviews for this plugin.

Contributors & Developers

“Outvio – Shipping & Returns for WooCommerce” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

2.1.12

  • clear pickup_point hidden input when shipping method is changed

2.1.11

  • add Venipak icon, fix error in js script

2.1.10

  • fix discountPrice (send null if empty)

2.1.9

  • replace curly brackets on square brackets
  • delete unused variables
  • add a few checks to avoid php warning (array_map and in_array functions)

2.1.8

  • fix requests

2.1.7

  • possibility to turn on/off the map

2.1.6

  • major fixes for css, js and rewrite rule

2.1.3

  • combine map / no map plugin versions into one

2.1.2

  • send pickup point info to Outvio

2.1.1

  • fix map displaying bugs, update shipping address instead of billing

= 2.0.10 +
* distinguish billing and shipping address in plugin data

2.0.9

  • Added courier icons for map

2.0.8

  • Added map

2.0.7

  • Support custom statuses

2.0.3

  • updates & improvements

2.0.2

  • updates & improvements

2.0.1

  • updates & improvements

2.0.0

  • updates & improvements

1.0.0

  • Initial version