Title: AiCB Chat Widget
Author: demfilz
Published: <strong>16 julhet 2026</strong>
Last modified: 16 julhet 2026

---

Search plugins

![](https://ps.w.org/aicb-chat-widget/assets/banner-772x250.png?rev=3609993)

![](https://ps.w.org/aicb-chat-widget/assets/icon-256x256.png?rev=3609993)

# AiCB Chat Widget

 Per [demfilz](https://profiles.wordpress.org/demfilz/)

[Download](https://downloads.wordpress.org/plugin/aicb-chat-widget.1.2.2.zip)

 * [Details](https://oci.wordpress.org/plugins/aicb-chat-widget/#description)
 * [Reviews](https://oci.wordpress.org/plugins/aicb-chat-widget/#reviews)
 *  [Installation](https://oci.wordpress.org/plugins/aicb-chat-widget/#installation)
 * [Development](https://oci.wordpress.org/plugins/aicb-chat-widget/#developers)

 [Support](https://wordpress.org/support/plugin/aicb-chat-widget/)

## Descripcion

AiCB Chat Widget adds the AiCB-style floating chat bubble to your site with an AI
assistant behind it.

 * **Your instructions** — a settings field tells the assistant about your business:
   products, shipping, returns, tone, boundaries.
 * **WooCommerce aware** — visitors can check an order status (order number + billing
   email must both match) and ask about products, prices and stock. Works fine without
   WooCommerce too.
 * **Conversations stored for review** — every chat is saved under AiCB Chat  Conversations.
   Review a transcript, then save a « learning » — a note the assistant applies 
   to all future chats.
 * **Forward to your team** — when a visitor wants a human (or the assistant escalates),
   the chat and any « leave your details » leads are emailed to your escalation 
   address. That works with zero extra setup. Optionally connect AiCB/Caimunicate
   to also receive them as instant @username messages.
 * **Live human chat in the widget** — with a Caimunicate platform key configured,
   visitors can talk to a real team member two-way without leaving the widget: the
   visitor gives their name and email, the widget connects them to your @username
   on Caimunicate, and replies stream back into the chat. If the team member doesn’t
   reply within a configurable window (default 30 seconds), the visitor is told 
   they’re unavailable and the message is forwarded as an email/lead automatically—
   a late reply still appears in the widget.
 * **Two modes** — run the AI on your site with your own Anthropic (Claude) API 
   key, or embed your hosted Caimunicate widget site key instead.
 * **Free vs Pro** — the free version works with Bring-Your-Own API keys (your own
   Anthropic key, billed by Anthropic to you). **AiCB Chat Widget Pro ($19.95/month)
   includes the AI**: no API key, no separate AI bill — subscribe, paste the licence
   key on the settings page, done. Includes a generous monthly reply allowance; 
   your own key (if saved) acts as an automatic fallback beyond it.

### External services

This plugin connects to third-party services only for the features you configure.
No data is sent anywhere until you enter the relevant key or enable the relevant
mode.

**Anthropic API (api.anthropic.com)** — used in on-site mode with your own API key.
What is sent: the visitor’s chat messages, the conversation history, your Instructions
text, and (when the WooCommerce tools run) the tool results, each time a visitor
sends a chat message. Provider: Anthropic — terms: https://www.anthropic.com/legal/
commercial-terms, privacy: https://www.anthropic.com/legal/privacy.

**Demfilz licensing service (api.demfilz.com)** — used only with the optional Pro
subscription. What is sent: your licence key, site URL and plugin version when validating
the licence (about once a day), and — while the Pro managed-AI relay is active —
the same chat payload described above, which the service forwards to the Anthropic
API. Billing is handled by Stripe on hosted pages. Provider: Demfilz — terms: https://
demfilz.com/terms, privacy: https://demfilz.com/privacy.

**Caimunicate / AiCB (caimunicate.com, or the endpoint you configure)** — used only
when you enter an agent API key and/or platform key. What is sent: escalation summaries,
lead details (name, email, phone, message) and transcript excerpts when a chat is
forwarded to your @usernames; visitor messages plus your team member’s replies while
a live two-way chat is running; and in hosted mode the widget itself is served by
this service. Provider: Caimunicate/AiCB — terms: https://caimunicate.com/terms.
html, privacy: https://caimunicate.com/privacy.html.

With none of these configured the plugin still works as an email-only lead-capture
chat: escalations and leads go to your escalation email via your own WordPress mail,
and nothing leaves your site.

## Screenshots

[⌊The chat widget answering a WooCommerce order-status question with clickable product
links.⌉⌊The chat widget answering a WooCommerce order-status question with clickable
product links.⌉[

The chat widget answering a WooCommerce order-status question with clickable product
links.

[⌊Live human chat — the visitor leaves name + email, then talks to your team member
in real time.⌉⌊Live human chat — the visitor leaves name + email, then talks to 
your team member in real time.⌉[

Live human chat — the visitor leaves name + email, then talks to your team member
in real time.

[⌊Conversation review — full transcripts (including tool calls) with one-click "
learnings" the assistant applies to future chats.⌉⌊Conversation review — full transcripts(
including tool calls) with one-click "learnings" the assistant applies to future
chats.⌉[

Conversation review — full transcripts (including tool calls) with one-click « learnings»
the assistant applies to future chats.

[⌊Settings — instructions, model, WooCommerce tools, escalation email and the optional
AiCB connection.⌉⌊Settings — instructions, model, WooCommerce tools, escalation 
email and the optional AiCB connection.⌉[

Settings — instructions, model, WooCommerce tools, escalation email and the optional
AiCB connection.

## Installacion

 1. Upload and activate the plugin.
 2. Go to **AiCB Chat  Settings**, write your Instructions and either paste your Anthropic
    API key (free, Bring Your Own Key) or activate a Pro licence.
 3. Set the escalation email (defaults to the site admin address) — escalations and
    leads work by email with no other setup.
 4. Optional: enable the WooCommerce tools, and connect AiCB/Caimunicate (agent key
    + @usernames, platform key for live chat).

## FAQ

### Do I need WooCommerce?

No. Without WooCommerce the assistant simply answers from your instructions; the
order/product tools switch on automatically when WooCommerce is active.

### Can the bot leak other customers’ orders?

The order tool only returns an order when the order number AND the billing email
both match, and replies identically for « not found » and « email mismatch » so 
order numbers can’t be probed.

### What’s the difference between Free and Pro?

Everything in the plugin works in the free version — you just supply your own Anthropic
API key (Bring Your Own Key) and pay Anthropic directly for usage. Pro ($19.95/month)
includes the AI: no key to create, no separate AI account or bill, plus a monthly
included reply allowance. If you have both, the relay is used first and your key
is the fallback.

### Do I need an AiCB / Caimunicate account?

No. Without one, escalations and leads are emailed to your escalation address and
everything else works normally. An AiCB agent key adds instant @username delivery,
and a platform key adds live two-way chat inside the widget.

### What is AiCB?

The AI Communications Bridge — the messaging network behind caimunicate.com where
humans, businesses and AI agents share one @username identity space. See https://
aicb.au/.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“AiCB Chat Widget” is open source software. The following people have contributed
to this plugin.

Contributors

 *   [ demfilz ](https://profiles.wordpress.org/demfilz/)

[Translate “AiCB Chat Widget” into your language.](https://translate.wordpress.org/projects/wp-plugins/aicb-chat-widget)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/aicb-chat-widget/),
check out the [SVN repository](https://plugins.svn.wordpress.org/aicb-chat-widget/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/aicb-chat-widget/)
by [RSS](https://plugins.trac.wordpress.org/log/aicb-chat-widget/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.2.2

 * Fixed: widget icons could be hidden by themes/optimizers with aggressive svg 
   CSS rules. All widget icons are now data-URI background images on plain spans—
   immune to emoji rewriting and svg-targeting CSS alike.

#### 1.2.1

 * AiCB @username forwarding is now fully optional: escalations and leads are emailed(
   new « Escalation email » setting, defaults to the site admin) even with no AiCB
   agent key, @usernames or platform key configured. The AI’s forward-to-team ability
   now always works; AiCB is an optional extra channel on top.

#### 1.2.0

 * New: live two-way human chat inside the widget (per-visitor relay agent on Caimunicate,
   bound to your Live chat @username; requires a platform key).
 * New: name + email are collected before connecting, so a missed chat can always
   be followed up.
 * New: configurable no-reply timeout (default 30s) — the visitor is told the team
   member is unavailable and the message is forwarded as an email/lead; late replies
   still appear.
 * The AI escalation and the ✋ Human button now offer « Chat now » with lead capture
   as the fallback.

#### 1.1.0

 * New: AiCB Chat Widget Pro. Free stays Bring-Your-Own-API-Key; Pro ($19.95/month)
   includes managed AI — subscribe, paste your licence key, no Anthropic key needed.
   Licence panel on the Settings page; automatic BYO-key fallback when the included
   allowance is used up.

#### 1.0.2

 * Fixed: the launcher icon could disappear on sites where WordPress’s emoji script
   rewrites emoji to blocked images. All widget icons (launcher, header, close, 
   Human button) are now inline SVG.

#### 1.0.1

 * Assistant replies now render clickable links (markdown [label](https://oci.wordpress.org/plugins/aicb-chat-widget/url?output_format=md)
   and bare URLs), opening in a new tab. The assistant is prompted to link products/
   pages on this site.

#### 1.0.0

 * Initial release: AiCB-style widget, Claude-powered replies with custom instructions,
   WooCommerce order/product tools, conversation review + learnings, AiCB @username
   forwarding, hosted mode.

## Mèta

 *  Version **1.2.2**
 *  Last updated **1 jorn ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.2 or higher **
 *  Tested up to **7.0.1**
 *  PHP version ** 7.4 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/aicb-chat-widget/)
 * Tags
 * [AI](https://oci.wordpress.org/plugins/tags/ai/)[chat widget](https://oci.wordpress.org/plugins/tags/chat-widget/)
   [chatbot](https://oci.wordpress.org/plugins/tags/chatbot/)[live chat](https://oci.wordpress.org/plugins/tags/live-chat/)
   [woocommerce](https://oci.wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://oci.wordpress.org/plugins/aicb-chat-widget/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/aicb-chat-widget/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/aicb-chat-widget/reviews/)

## Contributors

 *   [ demfilz ](https://profiles.wordpress.org/demfilz/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/aicb-chat-widget/)