Descripcion
ExitSurvey detects when a visitor is about to leave your WooCommerce store and presents a beautiful, non-intrusive survey popup tailored to their exact browsing behavior.
👉 Live Demo: Try it here
How it works
- Tracks browsing — saves page visits (cart, checkout, product, shop) to localStorage
- Detects exit intent — mouse movement toward browser bar triggers the popup
- Decides the right question — based on the visitor’s browsing history:
- Visited checkout Checkout abandonment question
- Items in cart (no checkout) Cart abandonment question
- Visited product pages Product interest question
- Browsed shop/category Shop browse question
- Otherwise General feedback
- Shows cart items — displays the visitor’s current cart with images, quantities and totals
- Records responses — saves all answers to your database with cart value and page history
Features
- 🛒 Cart-aware popup — shows actual cart items with images and totals
- 🎯 5 smart triggers — cart, checkout, product, shop, general
- 📝 Fully customisable questions — edit text, options, and order from WP Admin
- 📊 Built-in dashboard — stats, top answers, trigger breakdown
- 📬 Email notifications — get alerted on every new response
- 🎨 Brand colour — matches your store’s palette
- 🍪 Cookie throttle — won’t bug the same visitor too often
- 📱 Mobile toggle — enable/disable on mobile separately
- 🔒 Privacy-friendly — no third-party trackers, all data stays on your server
Installacion
- Upload the
exitsurveyfolder to/wp-content/plugins/ - Activate the plugin through Plugins menu
- Go to ExitSurvey Settings to configure
- Go to ExitSurvey Questions to customise survey questions
- Responses appear under ExitSurvey Responses
FAQ
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Does it work without WooCommerce?
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No. ExitSurvey requires WooCommerce to read cart data and product information.
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Will it slow down my store?
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No. All tracking is done client-side in localStorage. The server is only called when the popup actually opens.
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Can I add my own questions?
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Yes — edit existing questions in ExitSurvey Questions. Full custom question builder coming in v2.
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How do I stop it showing to the same visitor repeatedly?
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Use the Cookie Duration setting. Set it to the number of days before showing the survey again.
Reviews
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Contributors & Developers
“ExitSurvey – Smart Exit Survey for WooCommerce” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.0
- Initial release